Returns Policy

What is your returns policy?

 

Returning an item?

 

Products must be returned within 28 days of receiving your item. We cannot offer you a refund or exchange for any items returned after the relevant time period.

 

Products must be returned unworn and unwashed with all tags still attached. If an item is returned to us damaged, worn or in an unsuitable condition, we won't be able to give you a refund and we may have to send it back to you (and ask you to cover the delivery costs).

 

Proof of payment must accompany the return.

 

All items are inspected on return.

 

For all returns, we will refund you within 10 working days of receiving the returned item.

 

Delivery charges are non-refundable.

 

Non-refundable items

Hygiene and our customers’ safety is important to us, therefore underwear, socks and  water bottles cannot be returned.

 

Exchanges 

Exchanges are not part of our returns policy. If you would like a different size or colour, please return your unwanted item and place a new order. 

 

Start your return by clicking the link below:

https://powercut.returnscenter.com/