What is the Black Friday offer?
Enjoy up to 60% off sitewide, exclusively online at powercutclothing.com.
Selected products are excluded and are clearly marked on their product pages. Offers are available for a limited time, while stocks last.
Do I need a discount code?
No code is needed. Sale prices are shown on product pages.
Other discount codes cannot be used during the event. You can still redeem POWERCUT Rewards vouchers.
Can I earn and redeem POWERCUT Rewards?
Yes. You’ll continue to earn points on your purchases and can redeem Rewards vouchers at checkout.
Can I use a gift card?
Yes, gift cards can be used to pay for Black Friday purchases. Gift cards themselves are excluded from the discount.
Is the offer available in stores?
Our Black Friday event is online only. The offer does not apply at our concession locations or any other retailer.
How long will delivery take?
Please allow the following timeframes from the date you place your order:
- Ireland and UK: 3–5 working days.
- All other destinations: Up to 10 working days.
Due to the volume of orders during Black Friday, dispatch and delivery may take longer than these estimates. Our team will work to get your order to you as quickly as possible. Usual delivery charges and free-delivery thresholds apply. Available delivery options and charges are shown at checkout.
How can I track my order?
You’ll receive a shipping confirmation email when your order is packed, followed by a separate courier email with tracking details once it has been dispatched.
Can I amend or cancel my order?
Please contact help@powercutclothing.com as soon as possible with your order number and request.
We’ll endeavour to help, but amendments or cancellations may not be possible once your order has been processed. This does not affect your statutory cancellation rights.
What is the extended returns policy?
We’re offering extended returns on all orders.
Register your return by 17 January 2027, or within 28 days of delivery, whichever is later.
Our usual return conditions apply. Items must be unworn, unwashed and have their original tags attached. Standard change-of-mind exclusions, including underwear, socks and water bottles, apply as detailed in our Returns Policy.
These conditions do not affect your statutory rights.
How do I arrange a return?
Register your return through our online returns portal and follow the instructions provided.
Returns remain free for customers in Ireland and the UK when using our provided returns service. If you choose your own courier, you are responsible for the postage costs.
Online purchases cannot be returned to our concessions locations or any other retailer.
Do you offer exchanges?
We do not offer exchanges. If you would like a different size, colour or product, please return your eligible item for a refund and place a new order.
Your new order will be subject to the price and availability at the time of purchase.
When will I receive my refund?
We aim to process refunds within 10 working days of receiving your return. Please allow for possible delays during this busy period.
Refunds reflect the amount paid for the returned item and are issued to the original payment method. Your payment provider may require additional time to show the refund in your account. Statutory refund deadlines remain unaffected.
What if something is wrong with my order?
If you receive an incorrect or faulty item, please email help@powercutclothing.com with your order number, details of the issue and relevant photographs so we can help.
Your statutory rights apply equally to sale and full-price purchases.
How can I contact you?
Monday–Friday: Email help@powercutclothing.com and please allow up to 24 hours for a response.
Weekends: Please contact us through our official Instagram or Facebook pages.
Include your order number, where relevant, so our team can assist you.
General terms
Black Friday offers apply to eligible online purchases during the promotional period, subject to availability. Excluded products are clearly identified on their product pages.
These terms apply alongside our Terms of Service and Returns Policy. Nothing in these terms limits your statutory consumer rights.
