Refund policy
Returning an unwanted item?
Products must be returned within 28 days of receiving your item. Unfortunately, we cannot offer a refund for any items returned after the relevant time period.
Products must be returned unworn and unwashed with all tags still attached (if your item had tags when you received it). If an item is returned to us damaged, worn or in unsuitable condition, we won't be able to give you a refund and we may have to send it back to you (and ask you to cover the delivery costs). All items are inspected on return.
For all returns, we aim to refund you within 5-10 working days of receiving the returned item.
Non-refundable items
Hygiene and our customers’ safety is important to us, so Underwear and Socks cannot be returned.
Exchanges
Exchanges are not part of our returns policy. If you would like a different size or colour, please return your unwanted item(s), and place a new order.
Responsibility
Returned items are your responsibility until they reach us, so make sure they're packed up properly and can't get damaged on their way to us. Ensure to get proof of postage in case you need to contact us about your return.
Start your return by clicking the link below: